Privacy Policy

Elk & Aura (“we”, “us”) respects your privacy. This policy explains what personal information we collect through elkandaura.com and how we use it, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you place an order, create an account, join our mailing list or contact us, we collect the information you provide — such as your name, email address, shipping and billing address and phone number. Payments are processed by our payment provider; we do not store your card details.

How we use it

We use your information to process and ship orders, respond to your questions, send order updates and — only if you subscribe — send news about new collections and offers. You can unsubscribe at any time using the link in any email.

Sharing

We share information only with service providers needed to run the shop, such as payment processors, shipping carriers and our website host. We never sell your personal information.

Cookies

Our site uses essential cookies to keep your cart and checkout working, and may use basic analytics to understand how visitors use the site.

Your rights

You can ask to access, correct or delete the personal information we hold about you by contacting us.

Updates

We may update this policy from time to time. The latest version will always be posted on this page.