Help
Frequently asked
questions
Products
Are your products natural?
We use plant oils (such as jojoba, coconut, olive and evening primrose), mineral salts (Epsom, Himalayan pink and magnesium), dried botanicals and essential oils. Some scents are rounded out with a fragrance oil — every ingredient is listed on the product page.
How long do the products last?
Body oils and hair oil are best used within 12 months of opening. Bath soaks and scrubs are best within 6–12 months. Keep everything in a cool, dry place, away from direct sunlight, and keep water out of the jars.
Are they safe for sensitive skin?
Our products are for external use only. If you have sensitive skin or allergies, check the ingredient list and patch-test on a small area first. Discontinue use if irritation occurs, and avoid contact with eyes.
Why does my product look slightly different from the photo?
Everything is made by hand in small batches, so colour, dried botanicals and marble veining vary slightly from piece to piece. That is part of what makes each one unique.
Can the marble trinket boxes hold water or candles?
They are sealed but not designed for prolonged water exposure. For candles, always use a glass insert and follow standard candle safety.
Orders
Do you offer gift sets or custom orders?
Yes. We put together gift sets and can prepare custom or bulk orders for events and corporate gifting — contact us with what you have in mind.
How long until my order ships?
Orders ship from Calgary, Alberta and are prepared within 5 business days; shipping is calculated at checkout. See Shipping & Returns for details.
Can I return a product?
Because our products are handmade personal-care and décor items, we do not accept returns or exchanges. If anything arrives damaged or isn’t right, contact us within 7 days and we’ll make it right — see Shipping & Returns.
